From Risk to Return: A Practical AI Playbook for Community Banks Webinar

AI is already making its way into community banks through employees, vendors and customers. The opportunity now is to move beyond the question of whether to use AI. Instead, focus on how to use it confidently, responsibly and in ways that create measurable value.

Join Bankers’ Bank for a practical webinar featuring Tim Dively of CLA, a former community bank COO, CTO and CISO. During this webinar, Tim will share a risk-based playbook for turning AI from a technology conversation into an operating discipline. As a result, community banks of any size can put this plan into practice.

You’ll learn how to establish sensible guardrails without slowing innovation and identify AI use cases that support your bank’s strategy. You’ll also learn how to experiment safely and measure meaningful return. Furthermore, from giving time back to employees to improving customer service, this plain-English session will help bank executives and technology leaders move from AI discussion to practical implementation.

Learning Objectives

By the end of this webinar, participants will be able to:

• Recognize where AI is already showing up across employees, vendors and customers. As a result, you can understand why visibility is the first step in managing risk.
• Establish right-sized AI governance with clear ownership, practical use guidance and appropriate vendor oversight without unnecessary bureaucracy.
• Prioritize AI opportunities by evaluating potential use cases against strategic value, risk and organizational change.
• Experiment safely using approaches such as synthetic data and human review while understanding the importance of data quality.
• Measure AI’s real return, including time saved, improved service and the potential cost of inaction. At the same time, identify practical next steps your bank can take now.

Date: Thursday, December 10, 2026

Time: 10:00 am CT

Duration: 60 minutes